Smart Content ≠ Spray and Pray
“Smart content” is super cool inright now. Those using the term often use it to refer to content that is tailored to where the prospect is in the buyer’s journey. It also refers to the timing of the delivery of that .
It’s like this: When a single piece of content—with a few small tweaks—can serve, for example, both as a valuable article on a given topic and as a valuable article with strategic product comparison references throughout, it’s referred to as “smart.”
With that out of the way, here’s what I often see:
This smart content is beautifully produced, an automation ensures that it’s shown to a prospect at a perceived right time in their journey, but then all forms of the content are blasted out to all prospects via social media and even email—regardless of where those people are in the journey.
Step 1: (the content creation) was perfectly executed
Step 2: (the automation) was properly set up
Step 3: (the distribution) goes spray and pray
To shore that up, here’s some dead simple advice:
Always assume top-of-funnel. (tweet this)
That means defaulting to distributing only the non-product comparison content.
Read other Content Thoughts.